My delivery is being returned to sender

Modified on Fri, 30 Jan at 3:20 PM

If your delivery had exceeded the number or attempts or failed due to address or access your order may be returned to sender.


If this is the case our team will attempt to reach you to redirect but this is not always possible. We will keep all return to sender orders for 5 days and a full refund will be processed if we have not received a reply.


If you would like your order resent or refunded please let our team know your order number and preference here

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