https://tatcha.freshdesk.com/support/home 2026-08-23T08:01:16+00:00 always 1.0 https://tatcha.freshdesk.com/support/solutions 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000041810 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000041811 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000041816 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000041821 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000041826 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000041831 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/206000062476 2026-08-23T08:01:16+00:00 always 0.8 https://tatcha.freshdesk.com/support/solutions/folders/206000061705 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061706 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061711 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061720 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061743 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061753 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061759 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061764 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061769 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061774 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000061779 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000068408 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000092500 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/folders/206000093960 2026-08-23T08:01:16+00:00 always 0.64 https://tatcha.freshdesk.com/support/solutions/articles/206000044057-how-long-does-shipping-and-delivery-take- 2026-05-05T18:16:25+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044193-which-countries-do-you-ship-to- 2026-03-05T19:32:31+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044194-where-is-my-order-and-how-can-i-track-it- 2026-03-05T19:36:16+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044200-what-should-i-do-if-my-order-hasn-t-arrived- 2025-10-16T18:46:27+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044201-what-happens-if-i-m-not-in-when-my-order-arrives- 2026-03-05T19:55:34+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044202-my-order-hasn-t-shipped-yet- 2026-03-05T19:50:07+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044203-my-order-hasn-t-arrived-in-time-please-can-you-help- 2025-10-16T18:56:16+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044204-can-i-cancel-or-amend-my-order- 2026-03-06T14:32:34+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044206-returns-policy-how-to-return-a-product 2026-03-18T19:19:27+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044209-happiness-guarantee 2025-10-16T19:14:35+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044359-can-i-return-a-gift- 2026-03-05T20:43:31+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044365-how-do-i-track-my-return-shipment- 2026-03-05T20:45:34+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044366-what-if-i-accidentally-send-an-item-in-my-return-that-is-not-from-tatcha-co-uk- 2026-03-05T20:47:02+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044367-why-have-i-received-an-email-saying-the-item-i-ve-ordered-is-refunded- 2025-10-17T20:23:44+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044369-how-long-does-it-take-to-process-a-refund- 2026-02-16T21:50:58+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044370-i-have-a-missing-incorrect-damaged-or-faulty-item 2026-03-05T20:17:07+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044374-remember-my-card-details-at-checkout 2025-10-17T20:31:49+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044375-what-forms-of-payment-does-tatcha-accept- 2025-10-17T20:32:31+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044376-when-will-i-be-charged-for-my-purchase- 2025-10-17T20:33:13+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044377-my-payment-has-been-declined- 2026-02-17T17:28:43+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044378-i-ve-not-received-my-order-confirmation 2026-03-06T14:35:46+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044379-terms-conditions-promotions-and-gift-with-purchase 2026-08-17T15:29:12+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044380-i-m-missing-samples-from-my-order-please-can-you-help- 2026-03-06T14:33:58+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044381-my-promotion-code-is-not-working 2026-03-06T14:41:33+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044382-welcome-code-discount 2026-03-06T14:39:34+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044386-what-can-i-use-to-help-with-breakouts- 2025-10-17T20:48:15+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044387-what-is-the-best-moisturiser-for-me- 2025-10-17T20:49:37+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044388-what-products-are-best-for-me-do-you-offer-skin-care-consultations- 2025-10-17T20:50:49+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044390-what-is-the-rice-polish- 2025-10-17T20:52:00+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044393-do-you-offer-lip-care-or-lip-colour-items- 2025-10-17T20:52:53+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044397-are-your-products-fragrance-free- 2025-10-17T20:55:37+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044399-do-you-have-a-recycling-program- 2025-10-17T21:07:24+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044400-what-is-the-shelf-life-of-your-products-and-how-should-i-store-them- 2025-10-17T21:09:44+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044401-do-any-of-your-products-contain-spf- 2025-10-17T21:10:19+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044402-are-your-products-safe-to-use-while-pregnant-or-breastfeeding- 2025-10-17T21:11:01+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044403-are-your-products-gluten-free- 2025-10-17T21:12:04+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044404-are-your-products-cruelty-free- 2025-10-17T21:13:38+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044405-are-your-products-vegan- 2025-10-17T21:14:22+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044406-are-your-products-oil-free- 2025-10-17T21:15:02+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044407-do-you-formulate-products-with-retinols-retin-a- 2025-10-17T21:16:22+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044408-there-is-a-problem-with-the-packaging-on-my-product 2025-10-17T21:17:18+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044630-where-can-i-buy-tatcha-in-store- 2025-10-20T16:16:03+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044631-how-can-i-find-out-if-you-will-be-stocking-my-favourite-tatcha-product-in-the-future- 2025-10-20T16:20:05+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044633-i-would-love-to-try-tatcha-products-do-you-offer-samples- 2025-10-20T16:22:30+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044634-how-can-i-find-out-when-an-item-will-be-back-in-stock- 2025-10-20T16:24:09+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044635-what-is-tatcha-s-stance-on-sustainability- 2025-10-20T16:26:04+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044636-do-you-offer-travel-or-trial-size-items- 2025-10-20T16:27:28+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044637-are-your-products-non-comedogenic- 2025-10-20T16:28:06+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044638-complimentary-skin-consultation 2025-10-20T16:41:34+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044639-how-do-i-know-if-my-order-was-placed-successfully- 2025-10-20T16:39:56+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044640-can-i-unsubscribe-from-your-marketing-emails- 2025-10-20T16:43:52+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044641-how-do-i-reset-or-change-my-password- 2025-10-20T16:44:37+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044642-how-do-i-create-an-account- 2026-03-06T16:47:19+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000044643-how-do-i-delete-my-account- 2025-10-20T16:46:14+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053461-how-much-does-shipping-cost- 2026-02-20T20:59:11+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053463-tracking-says-delivered-but-i-have-not-received-it 2026-03-05T20:00:22+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053467-my-delivery-is-being-returned-to-sender 2026-03-05T20:03:13+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053477-my-tracking-has-not-been-updated 2026-03-05T20:02:19+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053478-my-delivery-is-late 2026-03-05T20:05:02+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053483-my-parcel-arrived-damaged 2026-03-05T20:08:14+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000053498-can-i-exchange-my-item- 2026-03-05T20:42:47+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000054782-vat-invoice-request 2026-02-17T17:26:30+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000054790-how-do-i-sign-up-to-your-newsletter- 2026-03-06T16:52:17+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000054791-influencer-collaboration-request 2026-02-17T18:01:38+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000054792-pr-request 2026-02-17T18:02:17+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000054793-technical-support 2026-03-06T16:53:18+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000057324-what-happens-to-my-refund-if-my-card-is-no-longer-in-use- 2026-03-05T20:51:59+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000063937-how-can-i-contact-you- 2026-08-03T18:18:48+05:30 always 0.512 https://tatcha.freshdesk.com/support/solutions/articles/206000084425-are-your-products-safe-for-use-by-children- 2026-07-27T21:46:48+05:30 always 0.512